Fiesta Americana Hacienda San Antonio El Puente Resort & Spa, Cuernavaca

This hotel is a beautiful spot with stunning grounds and appealing features throughout, like the unique lobby and pool areas. While the ambiance is lovely, the rooms are quite dark and the dining experience fell short in quality, particularly the room service. Also, be aware that the lack of nearby dining options may be inconvenient if you’re looking to explore local food. Overall, it has potential but could greatly benefit from improvements in service and food quality.

The hotel has beautiful grounds and a unique atmosphere, which I really enjoyed. However, the experience was marred by issues with the service and room condition. While the pool and garden areas are lovely, the dining options and room maintenance could use significant improvements. Overall, I found it a mixed experience that might not bring me back in the future.

I had a mixed experience at this hotel. The property itself is gorgeous, with sprawling grounds and beautiful pools. The restaurant serves great food, and the service was especially attentive. However, the internet was quite weak in the rooms, and my stay was disrupted by a barking dog in a neighboring room, which wasn’t addressed promptly by the staff. Overall, it’s a beautiful place, but there are some issues that need improvement.

The Hacienda is a beautiful hotel with stunning surroundings, but there are some areas for improvement, particularly in service and dining. While the rooms are spacious and well-maintained, the dining experience left much to be desired. Additionally, the lack of complimentary amenities such as water and coffee pods was frustrating. Overall, I enjoyed my stay but would love to see some enhancements.